Vivenio Residencial SOCIMI, S.A., a company with registered office in Madrid, at Calle Velázquez 51, 1º I (28001), with Tax Identification Number (NIF) A-87805768 (hereinafter referred to as “Vivenio“) is the data controller of the personal data that are sent through our website www.vivenio.com (hereinafter referred to as the “Website“).
We provide information in the following sections about (i) how we use your personal data, whether you use our Website to search for information about properties advertised or to inform to us about any complaint you may have through the forms available in the Website and (i) the rights you hold as the owner of the personal data.
If you have any queries related to the processing of your personal data, you can contact us at the following email address: email@example.com.
The personal data provided to us by the users of the Website through the forms available can be managed by Vivenio as follow:
The legal basis that allows us to process your data for each of the purposes specified in section 2 above are:
Vivenio informs that the personal data will be managed by Renta Corporación, S.A., because Vivenio has hired Renta Corporación, S.A. to manage such personal data, in compliance with all legal provisions on personal data protection.
Depending on each processing purpose, the period for storing your data will be:
After that, as long as the user has not exercise the right to cancel, the personal data will be stored during the legal period applicable for time to time depending on the type of personal data and the processing purpose.
In any case, you may request detailed information about the storing periods by contacting us to the following address: firstname.lastname@example.org
There are fields in the forms that are for mandatory completion, without which we will be unable to render you the services you request. When you click on the “Ok, let’s go” button (or equivalent) included in the aforementioned forms, you state that the information and the data that you provide are correct and true.
In order for the information provided to always be up to date and so that it does not contain any errors, please remember to inform us as soon as possible of any changes and rectifications of your personal data that occur by using the following email address: email@example.com.
We hereby inform you that you can exercise the following rights:
You can exercise your rights at any time free of charge in the following ways:
We also inform you that you are entitled to submit a claim to the Spanish Data Protection Agency if you consider an infringement has been committed of the data protection laws when processing your personal data.
At Vivenio, we make all reasonable efforts to keep the personal information confidential that is processed through the Website. We will apply strict security levels to protect the personal data we process to avoid accidental loss and unauthorized access, processing or disclosure, bearing in mind the state of the art, the nature and risks to which the data are exposed. However, we cannot be held responsible for your use of the data at Vivenio outside the Website.
The Whistle blowing Channel is the tool enabled by Vivenio so that all employees, professionals and clients can transmit any suspicion of behavior against the law or opposite to Vivenio’s Code of Conduct.
The management of this channel is entirely confidential. Vivenio will process your personal details for the investigation of the complaint made through our Whistle blowing Channel, for the purpose of detecting and avoiding potentially illegal conduct and / or contrary to Vivenio’s Code of Conduct and for the defense of company interests and rights. You may exercise your data protection rights addressing to Velázquez Street 51, 1º, Madrid (MADRID), Spain or sending an e-mail to firstname.lastname@example.org.
When Vivenio receives a complaint, an investigation will be started by the Risk & Compliance Committee. Once the information has been analyzed, Vivenio will carry out an investigation process to determine if the facts reported are true, relying on external advisers if the nature of the facts reported may require. Once the investigation has been completed, the Risk & Compliance Committee will prepare a findings and recommendation report in which the proven facts and the recommendations about the measures to be adopted by Vivenio in order to take the appropriate reprisal and the necessary prevention measures will be assessed.